When to Collect New Photos
Patients will receive text and/or email notifications (depending on the inSight product you have) when it’s time to complete an assessment. When a notification is received, patients can tap on the notification to be routed directly to the eKare app login screen, or navigate to the app manually, select and login.
Patient Wound Photography
Once logged in via the app on your mobile device, tap on the Wound ID for which you would like to collect new photographs. This will take you to the wound dashboard, as seen below.
New Photo
To collect a new photograph, tap on the camera icon in the lower left corner of the screen. You will be prompted with two choices – ‘New Photo’ and ‘New Measurement’. Select one per your clinician’s instructions.
To take a 'New Photo', tap the circular button at the bottom of the screen (WARNING: photos taken using 'New Photo' cannot be measured). Use this when your wound has healed.
New Measurement
‘New Measurement’ is used when your wound is open and needs to be imaged for measurement purposes. Tap ‘New Measurement’ and you will be taken to the view finder screen to take an image of your wound.
Before you start a new measurement, please note:
- Ensure that all edges of the wound can be seen with a margin of healthy tissue around the outside
- Aim the camera straight at the wound. Do not image the wound from an angle
- Ensure lighting is sufficient
- Place a Reference Marker near the wound, if needed (Reference marker is needed for iPhone models 6, 7, 8, and 11 No Reference Marker is needed for iPhone models 7 plus, 8 plus, X and 11 Pro)
The inSIght app will provide real-time guidance on the distance between the camera and the wound showing ‘Too close’ and ‘Too far’.
Note: the ‘interference’ seen on the screen during the imaging process is normal and expected
When the camera is at the optimal distance from the wound the reticle in the middle of the screen will turn green.
To take the image for measurement, tap the circular button on the bottom of the screen.
Note the ‘flash’ icon in the upper right corner of the screen to toggle the iPhone’s light on/off.
After measurement image capture, please ensure:
- The image is in focus and not blurry
- The entire wound is visible with a margin of healthy tissue around the outside
- The wound was not photographed from an angle
- Sufficient lighting is present
To retake the photograph, tap the ‘X’ in the upper left corner to begin the photography process from the start.
After confirming the quality of the image, tap ‘Submit’ to send the image and measurement to your clinician for review.
Be sure to wait until the image has been successfully saved and uploaded to the cloud.
When the wound image has successfully been saved and uploaded to the cloud, a message will pop up to confirm. Tap ‘OK’ to be returned to the wound dashboard.
Patient Review of Wound Photographs
To review wound images collected, login to the app on your and select the desired Wound ID. From the wound dashboard, users can scroll through images already collected or tap on the image to view via Gallery Mode.
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